To ensure you can work successfully with Q-up right from the start, we are on hand at any time. Use our extensive service and support.

  • Detailed advice on the phone
  • Live presentation using Web conferences
  • Help and advice during installation
  • Training for working with the application
  • Competent hotline staff provide help quickly
  • Free patches / updates within a release cycle

Do you need help or advice without any obligations?
Then please contact:


Andreas Günther
Sales & Marketing, Partner Management
Phone: +49 6171 5060 60

Our knowledge base and support system will be provided by our partner Tricentis.


Please see our FAQs for general answers to questions about Q-up.

Knowledge Base

Please see our Knowledge Base for detailed answers to your questions.

Ticketing System

You have a specific request or need customised support? Then our ticketing system is your port of call.

For general queries, please contact us from Mon to Sun from 6:30am to 10pm:


Stephanie Cullmann
Office Management
Phone: +49 (0) 6171 5060 60
Fax: +49 6171 5060 66

GFB EDV Consulting und Services GmbH
Obere Zeil 2
61440 Oberursel, Germany